Utility Management Software for Local Government

Water tower with beautiful lush trees

Utility Billing

Save time and reduce errors by syncing daily operations with automated, accurate billing for all your utility services.

Features & benefits

Configurable

Customize billing rates, frequencies, and due dates
Set penalties, service order types, and user-defined fields
Customize metered billing, including multiple meters per location

Comprehensive

View customer, location, meter, billing, contract, loan, and history details
Track delinquent accounts, loan payments, balances, and deposits
Generate bills, notices, and shut off communications

Connected

Interface with online portals and meter reading systems
Send notices to alternate addresses, cosigners, and landlords
Allow customers to view their bills and consumption, sign-up for utility services and auto-pay, link multiple service locations and more online

Applications

Meter Reading Interface

Simplify the meter reading process by interfacing directly with the meter reading software and collecting the data electronically.

Tax Certification

Handle tax certification from start to finish—send notices, track time periods, update balances, and report certification amounts.

Utility Management Excel Connector

Seamlessly view and import data between your Caselle Utility Billing module and Excel.

Water Conservation

Support water conservation with tools that track usage, define consumption levels, and apply overage rates as needed.

Service Orders

Create, print, edit, and complete service orders with the information you’ve decided to record.

Mobile Service Orders (Includes Online Mapping)

Allow field personnel to view, update, and complete service or maintenance orders from a web browser or mobile app, including on-site photo attachments and integrated online mapping—no return to the office required.

Backflow

Track assemblies and testing results, and send reminder notices conveniently using all the service addresses already stored in the Utility module.

GIS Interface

Capture, manage, analyze, and display geographically referenced information.

What our customers are saying

We love Caselle’s Utility Management package. We can easily access customer information and history.”

Jodi Fritts
,
,
Gold Beach, OR
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Switching software platforms was a daunting task for us—we’d been with our previous provider for 35 years. The team at Caselle helped us step into a new era of modernized software use with surprising ease and minimal hassle. Our utility billing processing, in particular, is light years ahead of where it used to be, and we’re not even a year in yet. We’re looking forward to many years ahead with a great software partner."

Tom Rose
,
CMA, Revenue and Asset Manager
,
Highlands Ranch, CO
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