North Bend, OR Government Software Case Study

North Bend Improves Accounting Processes with Caselle While Keeping Auditors Happy

In 2012, the city of North Bend, Oregon was using software that was no longer meeting their accounting needs. Employees found themselves consumed in non-integrated and duplicative processes that were time-consuming and inefficient. One such example was the city’s inability to produce the required auditor reports directly from their system. Instead, they combined numerous reports. As the city decided how to best prepare for the future, they determined they needed to streamline their processes while remaining in compliance with auditors.

2014

Customer since

86

Full-time employees

9,695

Total population

Caselle is supportive and forward-thinking. They get to know the people they work with and make suggestions based on what works for our community. We have such high praise for Caselle. They genuinely care about their customers.”

Laurie Brookes
,
Finance Director
,
North Bend, OR

The Challenge

As a result of their existing government accounting software, the city of North Bend, Oregon struggled to make their accounting processes efficient and less time-consuming.

The Solution

After migrating over to Caselle software, the city streamlined their processes and saved more than 256 hours.

The Results

North Bend has saved more than 256 hours since migrating to Caselle. That time has come back from nearly every department — budgeting, payroll, accounts payable and receivable, and the general ledger.

The budget process alone is 40+ hours faster. With miExcel handling the data transfer between Caselle and Excel, staff no longer spend days manually building the reports they need for budget season.

Payroll goes out 2 to 3 days sooner. What used to eat up the better part of a week is now a shorter, more predictable process.

Auditors get what they need directly from the system. North Bend no longer has to piece together reports by hand to satisfy audit requirements — Caselle produces them natively.

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Accounts Payable
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Payroll
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