We are excited to announce that we are becoming part of a new, market-leading local government accounting and utility billing software company, Govineer Solutions.
What does this mean for our customers?
Very little! The Caselle team and brand are not going anywhere. The applications you use, the Caselle team members you work with and the level of service you enjoy will not be changing! With the incremental resources of Govineer Solutions, we will keep working to improve the software, adding features and efficiency enhancements every day.
Frequently Asked Questions
Will I still be able to contact the Caselle staff?
Absolutely. Our email addresses and phone numbers will not change, and we plan to keep all staff in their current positions.
Is the name and contact info for Caselle changing?
Only slightly. We will now be Caselle LLC. Our offices are not moving.
Will our invoices change?
Not immediately. The invoice format will change, and the remit to/ACH information will change in the new year.
Will I need a new contract?
Not immediately, however we are happy to draft a new one upon request. We may send out updated contracts with your next annual renewal invoice where needed.
Thank you for being a loyal part of the Caselle community. We look forward to elevating your experience as we move into this exciting new chapter.
Learn More about Govineer Solutions.