How do I print a transaction register?

Reports

Use the Transaction Register to print a record of transaction entries for customers. For example, you can use this report to review the transactions that you have entered on a given day to ensure the amounts are accurate.

Note: This report can be very large, especially if you have a large number of customers. Instead of printing the entire report, you could simply print the report to a file and save it on disk, such as a re-writable CD.

 

Watch a video

  • Learn about the [Report].Rate, [Report].Rate number, and [Report].Transaction type columns. Watch a video (1m11s)

  • Learn how to set up a Transaction Register and use the drill-down capability to view more information. Watch a video (2m09s)

Printing a Transaction Register

1. Open Connect Utility Management > Energy Assistance > Transaction Register.

2. Select a Definition.

3. Select the Report Dates.

4. Select the Transaction Types.

View a list of transaction types.

5. Set up the checkbox titled Only Include Transactions For.

Use this option to filter transactions by transaction amount.

6. Set up the options on the Additional Options tab.

Services

Filter transactions by service.

7. Set up the Selection Criteria, Report Order, and Report Sections (optional).

8. Click Print (CTRL+P).

The report prints.

2018May16

What does "multiple" mean?

Multiple means that the payment was applied to more than one payment.

Service column showing "Multiple" as the description

 If you're using the report preview to view the report, you can click on the amount to view how the payment was applied. In this example, a customer paid $379.08. Clicking on 379.08 will show how the payment was applied to electric, water, sewer, garbage, yard light, and sales tax.

Using drill-down capability

2017Nov15

Only Include Transactions for $##.00

Filter the values on the report to include only transactions for a specific amount.

Only include transactions for $##.00

Use this option to filter customers by transactions that equal an amount that you specify. For example, Jane applied $50 dollars in energy assistance in the current month. She wants to use the transaction register to review the energy assistance transactions that she created for the amount of $50 dollars. When she sets up the transaction register, she selects Only Include Transactions For and then enters $50.00 in the amount field.

2018May16

Services

Filter the services that print on the report. You can limit the report to a specific service or group of services. See how to use the features in the Billing and Usage Summary (2m56s)

Services

Transaction Types

Assistance applied

Assistance applied includes transactions that record energy assistance.

Billings

A billing is the total amount of billed amounts within a given period.

Billing adjustment

A billing adjustment is a transaction that changes the billing balance because of an event.

Contract adjustment

A contract adjustment is a transaction that changes the account balance on a service contract because of an event.

Contract billing

A contract billing is the total amount billed on a contract during a given period.

Deposits applied

A deposit applied is a deposit that has been received an allocated against the service balance.

Interest applied

A percentage of the amount borrowed that is earned on a deposit.

Payment

A payment is compensation that is given in return for goods or services.

Payment adjustment

A payment adjustment is a transaction that corrects or modifies the amount or details of a payment entry. Use a payment adjustment to:

  • Refund an overpayment

  • Reverse a payment

  • Correct information on a prior payment entry

Reallocations

A reallocation is a transaction that has been applied to a service and then the transaction is modified and applied to a different service.

Transfer

An amount that is moved to a different account.

Write-offs

A write-off eliminates a customer's account balance when it is not collectable.

2018May16

Filter the values on the report to include only transactions for a specific amount.

Only include transactions for $##.00

Use this option to filter customers by transactions that equal an amount that you specify. For example, Jane applied $50 dollars in energy assistance in the current month. She wants to use the transaction register to review the energy assistance transactions that she created for the amount of $50 dollars. When she sets up the transaction register, she selects Only Include Transactions For and then enters $50.00 in the amount field.

2018May16

Filter the services that print on the report. You can limit the report to a specific service or group of services. See how to use the features in the Billing and Usage Summary (2m56s)

Services

Assistance applied

Assistance applied includes transactions that record energy assistance.

Billings

A billing is the total amount of billed amounts within a given period.

Billing adjustment

A billing adjustment is a transaction that changes the billing balance because of an event.

Contract adjustment

A contract adjustment is a transaction that changes the account balance on a service contract because of an event.

Contract billing

A contract billing is the total amount billed on a contract during a given period.

Deposits applied

A deposit applied is a deposit that has been received an allocated against the service balance.

Interest applied

A percentage of the amount borrowed that is earned on a deposit.

Payment

A payment is compensation that is given in return for goods or services.

Payment adjustment

A payment adjustment is a transaction that corrects or modifies the amount or details of a payment entry. Use a payment adjustment to:

  • Refund an overpayment

  • Reverse a payment

  • Correct information on a prior payment entry

Reallocations

A reallocation is a transaction that has been applied to a service and then the transaction is modified and applied to a different service.

Transfer

An amount that is moved to a different account.

Write-offs

A write-off eliminates a customer's account balance when it is not collectable.

2018May16

 

 

 

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