Service Orders List
Service Orders
A service order is a request for work that includes a description of the work to perform. Use the Service Orders List to print the service orders as a list so you can see which service orders are pending, being worked on, and completed.
Printing Service Orders List
1. Open Connect Utility Management > Reports > Service Orders.
2. Select a report definition.
3. Set up the Report Dates.
How do I change the report date range?
How do I change the date type?
How do I change the date type?
How do I prompt a user to enter a date?
4. Set up the report options
Filter service orders by status
Include services orders assigned to a user
5. Set up the Selection Criteria, Report Order, and Report Sections.
How do I set up the Selection Criteria?
How do I set up the Report Order?
6. Click Print (CTRL+P).
The report prints.
Updated 09Jul2018
Select service orders by date
Filter service orders by date.
Dates based on
Filter service orders by status
Include service orders by service order status.
Dates based on
Include service orders assigned to a user
Filter service orders by the user who is assigned to it.
Assigned To
Selection Criteria, Report Order, and Columns
In version 2019.05 or later, you can also use these report columns to set up the report:
[Report].Account balance
[Report].Active account at location
[Report].Active contract
[Report].Direct pay status
[Report].Equal pay total
[Report].Last payment amount
[Report].Last payment date
[Report].Last shutoff date
[Report].Master contact name
[Report].Master contact number
2019.05
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