Services
How do I set up a new service?
How do I assign a service category?
Active/Inactive Service
How do I remove a service from use?
Billing Defaults
How do I change billing defaults?
How do I set up a service charge that only bills when the balance is above a certain amount?
How do I show current service charges in Enter Payments?
Billing Meter Defaults
How do I add billing meter defaults?
Existing Customers
How do I add a service to a customer?
Loan Service
How do I set up a loan service?
New Customers
How do I advance bill a customer?
How do I bill prior on new connects?
How do I select the services to add to new customers?
Penalty Service
How do I assign a penalty type?
How do I bill penalty on final disconnect?
How do I make a service subject to penalty?
How do I set up a penalty service?
Standard Service
How do I set up a standard service?
Tax Certification Service
How do I set up tax certification service settings?
Updated 13Dec2017
Copyright © 2025 Caselle, Incorporated. All rights reserved.