What is a sequence detail?

Service Orders

When you create a service order with more than one action code, each action code is assigned to the service order as a separate sequence detail. The sequence detail tracks each action code as a separate task so you can complete action codes one by one. The form layout linked to the action code in Organization > Action Codes will also determine which information to include and how to print it.

 

 

Limitations

  • If the form size is set, the form will only include the action codes that will fit on the form layout.

  • If the form size can expand, the form will include all of the action codes listed on the service order.

  • If there are more than one action code on a service order, and an action code uses a different service order form, each action code will print on the service order form assigned to the action code.

  • If there is information that relates to the service order but doesn't relate to a specific sequence detail, you can add that information to the Comments section on the service order.

 

 

 

 

 

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