How do I remove a meter?

Meters

Remove a meter from a location.

Watch a video

Removing a meter

1. Open Utility Connect Utility Management > Meters > Enter Meter Activity.

2. Enter a Customer.

This is the customer with the installed meter that you want to remove.

3. Press Enter.

4. Select the Action Code for Water Removal Reading and then press Enter.

Your organization may use different action codes to perform the same task. Find the action code your organization uses to enter a removal meter reading.

Remember... You can substitute "Electric" for "Water" to remove an electric meter.

The Enter Meter Activity form expands to include additional fields.

5. Enter the Removal Date.

6. Enter the Removal Reading.

If the usage is zero, use the prior reading as the removal reading. If there was usage, enter the removal reading on the meter and the routine will calculate usage.

7. Deselect the checkbox titled Create Billing.

8. Use the Meter Status menu to select Inventory.

Why do I want to assign the meter status to inventory? Assigning the meter status to inventory will make the meter available to add to a different account. When a meter is active, it cannot be installed on another account.

9. Press Enter again to save.

Do not exit Enter Meter Activity. You'll use the same routine to install the meter.

The meter is removed from the customer's account and placed in inventory. Now, you're ready to install the meter on a different account.

202411, 205Jan07