How do I show/hide alert messages?

Customer Inquiry

If an alert message is saved in the customer's file, the alert message will not show up in Customer Inquiry unless Customer Inquiry is set up to show alert messages. Watch a video about using alert messages and landlord notifications in Customer Inquiry (1m52s).

Alert Message in Customer Inquiry

Do this...

1. Open Connect Utility Management > Customer Inquiry.

2. Click Options (F12).

3. Click to select the checkbox titled Show Alert Messages.

Show Alert Message checkbox in Customer Inquiry

4. Click OK.

The option to keep show the customer's alert messages is saved.

2019.08, 2019May31