How do I view my work order detail? (Connect Online) (2018.02)

Connect Online

See the work order detail. Open the work order detail to view the entire work order. You can see the meter activity being requested; meter being serviced; customer at the service address; additional meters, if any; and location on a map.

Viewing the work order detail

1. Open My Dashboard.

2. Use the Applications menu to select Work Orders List.

Work Order List link on the Applications menu

The Work Orders page displays.

3. Click to select the work order number.

Work order number on Work Orders page

The work order detail displays.

Work Order Detail page

4. Click the links or on a section to view more detail.

Work Order options

To return to the previous page, click the Back button or click the link titled View My Work Orders.

View My Work Orders link on Work Order Detail page

07Mar2018