Work on it
Use Connect Online to review and work on work orders and service orders. Work orders comes from the Work Orders application and service orders are created for the Utility Management application. You can access both work orders and service orders using the Work Order widget on My Dashboard.
How do I work on a work order? (Connect Online)
Add, update, and delete
How do I add an action to a work order? (Connect Online)
How do I cancel all actions on a work order? (Connect Online)
How do I cancel an action on a work order? (Connect Online)
View and filter work orders
Why can't I see a work order in my queue? (Connect Online)
How do I view my work orders? (Connect Online)
How do I view work order detail? (Connect Online)
How do I filter work orders? (Connect Online)
How do I replace an action on a work order? (Connect Online)
How do I view a canceled work order by user, date, and comment? (Work Orders)
How do I view a customer's balance due? (Work Orders)
What does a work order marked with an asterisk (*) mean? (Connect Online)
What does a work order marked with an ellipses (...) mean? (Connect Online)
Settings
How do I display a service order comment? (Connect Online)
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