I want to see work orders that have not been assigned to a department.

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Issue

I need to look up work orders that aren't assigned to a department so I can assign them to a department so they can start work. 

Explanation

A work order (which includes maintenance orders and service orders) was created and saved but a department wasn't assigned to it. The work order can't be assigned to a user or begin an approval process without first being assigned to a department. 

Solution

1. To assign a department to a work order, go to the Work Orders page and click on  in 

Work Orders, Department column

 

2. Select the Unassigned checkbox and remove the checkmarks from the other departments. 

Work Orders, Department filter 

 

 

The Work Order page will only show work orders that are not assigned to a department. 

 

 

202311 2023Sep14

 

 

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