How do I write-off an amount?

A write-off eliminates a customer's account balance when it is not collectable.

In this Topic

How do I write-off an amount?
1. Enter write-offs
1. Delete a write-off
1. Options
  1. Account
  1. Amount
  1. Description
  1. Input date
  1. Reference number
  1. Source ID

Enter write-offs

Record an uncollectible amount.

Do this...

1. Open Connect Property Improvements > Owners > Enter Payment Adjustments.

2. Fill in the form.

3. Click Save (CTRL+S).

The write-off is saved.

Delete a write-off

Remove a transaction that records a write-off.

Do this...

1. Open Connect Property Improvements > Owners > Enter Payment Adjustments.

2. Use the same date as the date when the original transaction was created.

3. Click Delete (CTRL+D).

4. Next, fill in the Delete Payment Adjustments form.

5. Click OK.

The write-off is deleted.

Options

Account

An account is an accounting record that shows increases, decreases, and a balance.

Do you know the account number?

I know the account number. Use the Account field to enter a valid GL account.
Help me find the account number. Use the Account menu to select Search. Use the Search form to look up the account number.

Amount

Use Amount to enter the write-off amount.

What is the write-off amount?

I want to add an amount. Enter an amount, followed by the minus sign (-), and then click Save (CTRL+S) to complete the entry.
I want to subtract an amount. Enter an amount, then click Save (CTRL+S) to complete the entry.

Description

A description is a word or phrase that describes the character or features of the transaction.

Do you want to use the default description?

Yes, I want to use the default description. Continue to the next field.
No, I want to use a different description. Click on the Description field, and then type in a new description (up to 40 characters).

Input date

The Input Date is the date the system will use to record the transaction.

Do you want to use the current date as the input date?

Yes, I want to use the current date. Continue to the next step.
No, I want to use a different date. Click on the Input Date field to enter a MM/DD/YYYY.

Reference number

In New mode, the Reference Number is a read only number. The first digit, the underlined digit in 1.01 is the reference number. The digits that follow the decimal place make up the sequence number. In the previous example, 1.01 is the sequence number.

In Edit mode, you can type in reference number to look up a transaction.

Source ID

The source ID is a user-defined field that allows you to save a last name or code with the transaction. This field is optional.

Do you want to record the source ID?

Yes, I want to record a source ID. Use the Source ID field to record the information.
No, I do not want to record a source ID. Continue to the next step.