How do I fix an exception for a payee name?

Positive Pay

An exception occurs when the payee name is listed as [first name] [last name] on some of the checks and listed as [last name], [first name] on other checks. You can fix this exception by replacing the payee name variable on the positive pay format with the payee name reversed variable. The payee name reversed variable will change the payee name from every check in the positive pay file to [last name], [first name]. To learn more, watch a video (1m11s).

Replacing the payee name with payee name reversed

1. Open Connect General Ledger > Organization > Positive Pay Format.

2. Select the export file definition that you're using to create the positive pay file.

3. Click Select Fields.

4. Move the Payee Name variable back to the Available Fields list.

5. Move the Payee Name Reversed variable to the Selected Fields list.

6. Click OK.

7. Click Save (CTRL+S).

The positive pay format is updated with the payee name reversed variable.

202011, 2020Nov05