How do I fix RTE 9: Subscript out of range?

Third Party Payments

Runtime Error 9 means the import file contains invalid information.

 

Verifying the account numbers in the import file

1. Open Notepad.

You can use another text-editor program.

2. Grab a pencil and paper to write down the changes you make to account numbers and customer names.

You will need to make the same changes to the source application.

3. Open the import file in Notepad.

The contents of the import file will display as a text file.

4. Scan the account numbers for invalid entries.

You want to search the import file for a missing account number or a payment on an account in one of the subsystems.

5. Enter the missing account number or payment.   

6. Save your changes.

The import file is updated and ready to go.

7. Open the source application to update the changes to the account numbers and customer numbers.

Now, you're ready to import the file. If you need help fixing the import file, you will need: (1) A list of information in the import file, and (2) a list of categories in the Cash Receipting application.  

 

 

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