What do I do when one or more payment type errors exist?
Payment Type Errors
If the warning message, "One or more payment type errors exist. These errors must be corrected when proceeding with payment entry," Cash Receipting is missing a payment type to give change or the same letter for a GL combined deposit is assigned to more than one payment type.
Contents
Checking a payment type is set up to give change
1. Open Connect Cash Receipting > Organization > Payment Types.
2. Click Move Forward (F6) to view the first payment type.
3. Check if the checkbox titled Use This Payment Type to Give Change is selected.
Remember, you only need to set up one payment type to give change.
4. Repeat steps 2-3 until you've checked all of the payment types.
5. Did you find a payment type that gives change?
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Yes, a payment type is set up to give change. You'll need to check the letter assigned to the GL Combined Deposit.
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No, none of the payment types are set up to give change. You'll need to select at least one payment type to give change and then save your changes. You're done.
Checking the letter assigned to the GL Combined Deposit
1. Open Connect Cash Receipting > Organization > Payment Types.
2. Click Move Forward (F6) to view the first payment type.
3. Check the letter in the field titled GL Combined Deposit.
4. Write down the letter assigned to each payment type. .
5. Repeat steps 2-4 to check each payment type.
6. Did you find a payment type uses the same letter for the GL Combined Deposit?
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Yes, there's more than one payment type assigned to the same GL Combined Deposit. You'll need to change the GL Combined Deposit on one of the payment type that is assigned to the same letter.
Example: B, C, D, AA, etc.
You're done. -
No, all of the payment types are assigned to a different GL Combined Deposit. Call customer support for assistance (www.caselle.com/contact).
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