How do I void a payment entry?
Void payments
Use Enter Payments to void a payment entry. Voiding a payment entry will leave the audit trail intact.
Voiding a payment entry
1. Open Connect Cash Receipting > Payments > Enter Payments.
2. Change the Payment Date to match the date when the receipt was recorded. The system displays receipts based on the payment date.
3. Click Delete (CTRL+D).
The receipt is deleted.
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