How do I fix the "Workspace is currently in use" error?

Workspace

The "Workspace is currently in use" error means that another user is still logged onto the workspace and the user needs to be logged off before another user can log in.

Contents

How do I fix the "Workspace is currently in use" error?
Finding the user who is assigned to the workspace
Logging off a user from a workspace

Finding the user who is assigned to the workspace

1. Open Connect Cash Receipting > Organization > Users.

2. Find the field titled Default Workspace.

3. Is the user assigned to the workspace that you are trying to update?

Yes, the user is assigned to the same workspace I'm trying to update. Log the user off the workspace and then make the changes to the workspace.
No, the user is assigned to a different workspace. Click Next (F3) to check the next user.

Updated 21Nov2018

Logging off a user from a workspace

1. Open Connect Cash Receipting > Organization > Workspace.

2. Use the In Use By menu to select the [blank] space.

In use by

The user is logged off the workspace.

Updated 21Nov2018