How do I fix Checkout errors?

How do I recalculate?

Checkout

When you run Checkout to search for errors in the database, the errors that are found are listed on the Checkout report. Some of the errors will be followed by the command Recalculate. That command refers to the Recalculate routine and it means the error in question can be fixed by running Recalculate.

What's new

2025.08 or later. Added Receipt numbers, Receipt number range, and added Receipt.Receipt number column to the Selection criteria. [More]

Recalculating Checkout errors

1. Open Connect Cash Receipting > Payments or Organization > Recalculate.

2. Set up the Selection Criteria.

3. Set up the Checkout options.

To find out which Checkout errors need to be recalculated, refer to the Checkout report.

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4. Click GO (CTRL+G).

The routine recalculates the selected items.

5. Run Checkout again.

Did the Checkout report show an items that need to be recalculated?

No, the Checkout report didn't show items that need to be recalculated. You're done!
Yes, the Checkout report showed items listed as "Recalculate". Contact customer support at (800) 243-8275 for assistance.

Setting update flags

An update flag stores the update status of a transaction. Before a transaction is updated, the update flag is set to un-updated. After a transaction is updated to a subsystem such as the General Ledger, the system changes the update flag to updated.

Updated 05Nov2018