How do I set up a user to receive text notifications? (2025.02)

Users

A text notification is an alert or mesage sent by SMS (Short Message Service) to a recipient's mobile phone. Connect applictions uses these notifications to convey important, time-sensitive information in a quick and direct manner. Text notifications are widely employed for communication, reminders, alerts, and confirmations.

In the 2025.05 release, text notifications can be sent to a user when an appointment is scheduled, modified, canceled, or completed. If the user is an approver, the user can receive a text notification when the user is removed as an approver from an approval step.

Setting up user text notifications

1. Open Connect Community Development > Organization > Users.

2. Click to select the Receive texts checkbox.

3. Click Save (CTRL+S).

Changing a user's mobile number

The text messages will be sent to the user's mobile number, which is saved in the user record in System Management. To change or add a user's mobile number, open System Management > Security > Setup/Modify User Rights. [More]

202502, 2024Oct22