How do I void invoices?

Void and reverse an invoice.

Use Void Invoices to void and reverse an invoice, including invoices that have already been posted to the General Ledger.

1. Open Connect Accounts Receivable > Customers > Void Invoices.

2. Enter the Void Date.

The void date is the date the voided invoice is recorded.

3. Set up the Selection Criteria.

Use the Selection Criteria to filter and select invoices. You can select invoices based on customer number or invoice number.

Invoices matching the Selection Criteria appear in the Invoice Detail grid.

4. Click to select the invoice to void.

The selected invoice is highlighted.

Invoice detail grid showing selected invoices

To select more than one invoice, press and hold the CTRL key to add invoices to the selection.

5. Click GO (CTRL+G).

The selected invoices are voided.