How do I apply all unapplied payments?

Apply payments

An unapplied payment is a payment that reduces the amount owed by a customer but does not reduce the amount owed on a specific item. When a customer has an unapplied payment, you can use the Apply Payments view to decide which item to apply the payment to. or you can allow Connect to allocate the unapplied amount for you. If the customer has more than one open amount, Connect will apply the unapplied amount by transaction date, starting with the oldest open amount and continuing until the unappled amount is zero.

Example

The open amount is applied to the invoice from 3/31/18 for 19.99 is paid. The new unapplied amount is $50.00 - $19.99 = $30.01. The unapplied amount for $30.01 is applied to the open amount on the next oldest invoice from 4/30/18 for $39.98. Because the open amount is greater than the remaining unapplied amount ($39.98 - $30.01 = $9.97), the open amount on 4/30/18 shows $9.97. The unapplied amount on the customer account is zero.

Transaction Date	Invoice Amount	Open Amount	Apply	Unapplied Payment Amount	Remaining Open Amount
				50.00
03/31/18	19.99	19.99	19.99	30.01	0.00
04/30/18	39.98	39.98	30.01	0.00	9.97
04/30/18	2.70	2.70			2.70
03/01/18	500.00	500.00			500.00
02/24/20	20.00	20.00			20.00

Applying all unapplied amounts

1. Open Connect Accounts Receivable > Customers > Apply Payments.

2. Click Apply.

Apply button

The Apply Payments window shows the unapplied payment amount.

Apply Payments window

3. Click Apply All.

Apply All button

Connect subtracts the oldest open amount from the unapplied payment amount. If the unapplied payment amount is greater than zero, Connect finds the next oldest open amount and repeats the process.

202105, 2021Jan25