Why can't I see all of the GL accounts in my organization?

Accounts Payable

The GL Account field in 2019.08 or earlier, would show all of the GL accounts in the organization. You could select any GL account and assign it to an invoice, requisition, purchase order, etc.

In 2019.08 or later, the GL Account field will only show the GL accounts that are assigned to the user who is logged in. When a department is set up, the IT admin or App admin can assign GL accounts to the department. Only the users who are assigned to the department will be able to use the department's GL accounts. Watch a video to learn more (01m00s).

To change the GL accounts assigned to a department, see the help topic titled How do I add accounts to a master department record? You may need to contact your IT admin or App admin for assistance.

2019.08, 2019May21