How do I delete tracking information?

System tools

If the application is set up to track the changes a user makes to fields, then you will need to run Delete Tracking Information to remove the older entries to the tracking change log. It's best to back up each database before deleting the tracking change log.

Important! This routine can be set up to delete orphan records. An orphan record is a record that is not tied to an existing record.

Before you get started

Deleting tracking information will delete records from the database. You should back up the database before continuing. (System Management > System Tools > Send Database)

Deleting tracking information

1. Open Connect System Management > System Tools > Delete Tracking Information.

2. What is the name of the application with the change log?

Select the application name from the Application drop-down list.

3. How far back do you want to keep entries in the tracking change log?

Enter a MM/DD/YYYY in the Delete Tracking Information Prior To field. The routine will delete all of the entries that were created before the entered date.

4. What type of transactions do you want to delete from the tracking change log?

I want to delete history and management tracking. Select History and Management Tracking in the Delete field.
I want to delete only history tracking. Select History Tracking in the Delete field.
I want to delete only management tracking. Select Management Tracking in the Delete field.

5. Click GO (CTRL+G).

The tracking change log has been deleted. If orphan records have been created, you can run the Delete Tracking Information routine again to delete them. [More]

202508, 2025Mar18