What if I can't get Connect Online Web Service started?

Connect Online

Connect Online uses a web service to run. Usually, you can use Services from the Windows Start menu to start and stop Connect Online. When everthing is working, Caselle Connect Online Web Service is running.

Windows Services app

If you can't get Connect Online Web Service to start running, try

rebooting the computer.
updating Connect Online Web Service (System Management > Installation > Update Connect Online Web Service).
call customer support for assistance at (800) 228-9851.

202208, 2022Oct18