What if the report totals do not add up correctly?

Pay code transaction report

For example, City ABC printed the Pay Code Transaction Report and the Social Security, Medicare EE and ER totals do not match. City ABC has reviewed every line of the report and the individual amounts for each employee match but the report totals at the bottom of the report do not show the correct total.

If the totals at the bottom of the Pay Code Transaction report do not add up, try these troubleshooting steps.

Is there a Checkout error?

Run Checkout to look for errors. See How do I search for errors? Review the error report and correct the errors listed on it. Now, run the Pay Code Transaction report again to see if the totals match.

Is the report missing an employee?

Set up the Pay Code Transaction report to print the report by department. Compare the department totals reported by the department to the department totals on the report. The department on the Pay Code Transaction report with the totals that do not match needs your attention. Take a closer look to find out if the department has the correct employees and the employee information is set up and recorded correctly.

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