What does a work order marked with an asterisk (*) mean?

A work order has a comment or note attached to it.

When there's an asterisk (*) next to a work order, it means there are additional notes and comments saved with the work order. The asterisk (*) shows you which work orders have comments and which do not, so you'll know if there's more information to view.

An asterisk (*) marking a work order number

Clicking the work order number will display the work order detail. The comment field shows additional notes.

Showing additional notes on the work order

 

Viewing notes on work orders

1. Open My Dashboard.

2. Select Work Orders from the Applications menu.

3. Click to select a work order with an asterisk (*).

The notes display in the comments field.

Aug2018

Adding a note to a work order

1. Open My Dashboard.

2. Select Work Orders from the Applications menu.

3. Click to select a work order with an asterisk (*).

The work order detail displays.

4. Click Work On It.

The work order form displays.

5. Use the Comment field to enter a note.

7. Click Update.

The comment is saved with the work order.

Aug2018

 

 

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