Software Tip of the Month: How to Bill Penalty Using Delinquent List/Notices
Many organizations assess a late fee or penalty when an account becomes delinquent. The Utility Management application allows for penalty type services to be billed at the time a Delinquent List, Delinquent Notice, Shutoff List or Shutoff Notice is generated. This can save you time by creating the transaction when you run the Delinquent List/Notice rather than running Calculate Penalty Billings and creating it later.
- 1. Select either Delinquent List/Notices or Shutoff Lists/Notices
- 2. Select the Additional Report Options tab.
- 3. Check the Create billing transactions option
- 4. Click on Select and then select the penalty service that you want to use to bill the penalty/late fee.
These options can be saved but remember that if the Create billing transactions box is checked, the system will bill a penalty to all of the customers that print on the Delinquent List or Notice.