SERVICE ORDERS
The Caselle Service Orders program is a highly flexible issuing and tracking system, that gives each department the functionality needed to increase efficiency and productivity. With user-defined screens and service order forms, it is capable of meeting specific department requirements.
Caselle Clarity Service Order module interfaces directly to the Caselle Clarity Utility Management System. This is an excellent way to track meter-related jobs, such as replacing an existing meter, ordering a new connection, and requesting a final reading. This application gives you all the tools you need for tracking your service orders from beginning to end.
Capable
- Multiple types of services on a single service order
- Many customized service order forms
- Optional to create billings from service order
Efficient
- Create service orders from pending shutoff notices
- Automated workflow of tasks throughout the service order process
Flexible
- Multiple pay rates for specific activities
- Differential employee time entry
- Many shifts for police officers and firefighters
Powerful
- Custom reporting
- User-defined fields
- Powerful search options
- Interactive task list
- Electronic document and image attachments
- Application, task, and field level security
- Print, save, and export all reports
- History and management tracking
Interfaces With
See also: