UTILITY DIRECT PAY

The Caselle Utility Direct Pay module automatically withdraws enrolled customer utility bill amounts from the customer's bank account. It creates an ACH (Automatic Clearing House) file that your bank will use to collect amounts from your customers' bank accounts.

Give your customers another great option to pay their utility bill. The Caselle Clarity Utility Direct Pay module will give your customers the capability to set up automatic withdraw from their bank account by creating an ACH file that your bank will use to collect customer payments.

 

Capable

  • Automatic ACH payments are made directly from customer's bank accounts
  • Optional pre-notification for bank testing
  • Optional "special" message printed for Direct Pay customers

 

Efficient

  • Money can be transferred quickly from a customer's account to the organization's account
  • Payments are posted to the customer's account in Utility Management
  • Payments are received on time


Flexible

  • Withdraw amounts from the customers accounts in fixed, percentage, or combination deductions
  • Withdraw amounts from multiple bank accounts

 

Powerful

  • Custom reporting
  • User-defined fields
  • Interactive task list
  • Electronic document and image attachments
  • Application, task, and field level security
  • Print, save, and export all reports
  • History and management tracking