Utility Energy Assistance

Simplify your billing process when your organization accepts assistance payments. Track and apply assistance balances on each customer and display balances on customer notices. Exclude customers from shutoff and penalty once you receive notice that they have been approved for assistance. Balance your assistance liability and provide the necessary report to any controlling agencies. 

Features and Benefits

Benefits

  • Create and send utility bills with assistance information
  • Apply assistance payments to specific services and customers
  • Report assistance transactions and balances

Efficient

  • Receive assistance payments and track assistance balances
  • Easily balance to daily assistance deposits
  • Provide customers with remaining balance due after assistance

Flexible

  • Exclude assistance-approved customers from shutoff
  • Update assistance approval status when assistance balance has been applied
  • Create user-defined fields
Footer Logo