Utility Energy Assistance

Display assistance amounts and remaining balances on customer notices while separating them from the customer’s overall balance due. Additionally, this module enables you to protect exceptions and exclude customers from shutoff and penalties when you receive assistance approval notices. Balance assistance liability and provide the necessary reports to any controlling agencies with Utility Energy Assistance.

Features and Benefits

Capable

  • Create and send utility bills with assistance information
  • Apply assistance payments to specific services and customers
  • Report assistance transactions and balances

Flexibility

  • Exclude assistance approved customers from shutoff
  • Update assistance approval status when assistance balance has been applied
  • Create user-defined fields

Efficient

  • Receive assistance payments and track assistance balances
  • Easily balance to daily assistance deposits
  • Provide customers with remaining balances due after assistance

Powerful

  • Custom reporting
  • Powerful search options
  • Interactive task list
  • Application, task, and field level security
  • Print, save, and export reports
  • History and management tracking

General Ledger
Utility Management

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