NEWS

Welcome Walden, CO

We would like to welcome one of our newest members of the Caselle Family, Walden, CO.  Walden is a beautiful town whose history is as rich as its natural beauty. The town has stuck to its history. Ranching, logging and mining are still large parts of the community as are other “modern” trades. Located in North Park Colorado, Walden boasts being the “Moose Viewing Capital of Colorado.” Viewing a wide selection of wildlife is not only one thing that makes Walden special; Walden offers anything from great fishing, cross country trails, snowmobiling, and nearby sand dunes. We are happy to have them as a part of our community!

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Closed for Memorial Day

In observance of Memorial Day our office will be closed on Monday, May 29th.
If you are in need of assistance during that time, you may call customer service at (800) 243-8275 to leave a detailed voice message or you can log into Caselle's Incident Management System (CIMS).
We will contact you as early as possible the next day May 30th. In case of emergency, please call Customer Service at (800) 243-8275 and follow the instructions.  A service representative will contact you as soon as possible.  Only emergency calls will be returned during the holiday. Thanks for your patience!

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Software Tip of the Month

Are you receiving an "Invalid Vendor" alert in Accounts Payable > Vendors > Adjust 1099 Balances?
  • This screen will only adjust vendors that are set as a 1099 Vendor (any type other than "None")
  • Go to Accounts Payable > Vendors > Modify Existing Vendors
  • Pull up the vendor that showed the alert
  • Change their 1099 Type to Nonemployee or other appropriate type
  • Go back to Adjust 1099 Balances and make the appropriate adjustments
  • If the vendor should not be a 1099 vendor, go back to Modify Existing Vendors and switch the 1099 Type back to "None".

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Welcome North Fork Special Service District

We would like to welcome one of our newest members of the Caselle Family North Fork Special Service District (NFSSD), UT. NFSSD joined Caselle on January 9, 2017. It services the rural residential and recreational area of North Fork in Provo Canyon. It’s stewardship includes the Sundance Resort as well as Brigham Young University’s  Aspen Grove camp. NFSSD provides its residents and visitors with water, sewer, garbage and emergency services. We are happy to have them as part of our community!

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Caselle Office Closed for New Years

In observance of New Years our office will be closed on:

  • Monday, January 2nd.
What if I need to contact Caselle?
  • In case of emergency, please call Customer Service at (800) 243-8275 and follow the instructions.  A service representative will contact you as soon as possible.  Only emergency calls will be returned during the holiday. We will return non-emergency calls during normal business hours.
  • If you need to request assistance for a non-critical issue, please use the Caselle Incident Management System (CIMS) by clicking Client Login in the top right corner of this page.

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EVENTS

User Group - Silverton, OR

Join us in Silverton, OR on June 12th and 13th for our 2017 Oregon User Group. This will be a great opportunity to meet locally with Caselle Product Owners and your Territory Manager. The event will give you the chance to improve your effectiveness in using Caselle software, as well as an opportunity to discuss best practices, and suggest future software enhancements.

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