In some of the Caselle routines, you can utilize a "wild card" when searching. Simply type the percent sign (%) before the character(s) you want to find. The search will bring up all records that contain the characters anywhere, even in the middle of the description. For example, in Utility Management Customer Inquiry if you select the search binoculars and then type "%center," the search will find all customer names that contain the word "center," even if the customer name does not begin with that word (i.e. "Community Center").